Press Win + R keys, type diskmgmt.msc in the Run dialog, click 'OK' to open Disk Management. You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC: If your WD displays as 'New Volume' with no drive letter in Disk Management, it won't show up in File Explorer. Add New Drive Letter to Make WD Passport External Hard Drive Showing UpĪpplies to: Fix WD passport external hard drive not showing up due to the drive letter confliction. Fix WD My Passport External Hard Drive Not Showing Up ErrorĬheck the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again. Step 2. In Disk Management, locate and check the state of your WD external hard drive. Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click 'OK'. Follow steps here to check the state of your WD external hard drive in Disk Management: Check The State of WD External Hard Disk in Disk ManagementĬonnect the WD external hard drive to your computer via the USB cable. So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately. WD External Disk Not Recognized Hard Drive Not Showing Up SSD Not Showing